Privacy Policy

Last updated: June 10, 2026

Match Studios is operated by Match Production LLC. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit an inquiry, book the studio, purchase add-ons, communicate with us, or use our studio rental, production, meeting, workshop, or event-related services.

By using this website or submitting information to us, you agree to the practices described in this Privacy Policy.

1. Who we are

Match Studios is a studio rental and production service operated by Match Production LLC.

Business address: 545 8th Ave #2110, New York, NY 10018
Contact email: hello@match-production.com

2. Information we collect

We may collect information that you voluntarily provide when you submit a form, request availability, book the studio, contact us, pay for a booking, or communicate with our team. This may include:

• Name
• Company name
• Email address
• Phone number
• Billing information
• Booking details
• Shoot, meeting, workshop, or event details
• Selected services, add-ons, equipment, crew, or furniture
• Preferred dates and times
• Notes, references, briefs, moodboards, production requirements, or other materials you submit
• Communications with our team by email, phone, SMS, form, or other channels

We may also collect limited technical information automatically when you use the website, including IP address, browser and device information, pages viewed, referral source, date and time of visit, website interaction data, and cookies, pixels, analytics identifiers, and similar technologies.

3. Booking, calendar, and payment information

When you use the booking flow, we may collect and process booking information such as booking category, rental duration, selected date and time, selected add-ons, client details, pricing, payment status, and internal booking status.

Our booking system may connect with Google Calendar or similar calendar tools to check availability, reserve time, and prevent scheduling conflicts. Booking information may also be stored in a database or operational system used to manage reservations, payments, and client communication.

Payments may be processed by a third-party payment processor. We do not store full credit card numbers on our own servers. Payment processors handle payment details according to their own terms and privacy policies.

4. How we use information

We may use information to:

• Respond to inquiries
• Confirm availability
• Create, manage, and update bookings
• Process payments and refunds
• Send booking confirmations and reminders
• Coordinate studio access, equipment, add-ons, crew, and production details
• Provide customer support
• Maintain internal records
• Improve our website and booking experience
• Analyze site performance and marketing effectiveness
• Prevent fraud, abuse, unauthorized activity, or booking conflicts
• Comply with legal, accounting, tax, insurance, or operational obligations

5. Email, phone, and SMS communications

We may use your email address or phone number to respond to your inquiry, confirm a booking, send invoices or receipts, provide studio access details, coordinate production logistics, send reminders, notify you about changes, and follow up about active service requests.

If you provide your phone number, you agree that we may contact you with transactional messages related to your inquiry, booking, scheduling, payment, session logistics, or service delivery. Message frequency varies. Message and data rates may apply. You may opt out of SMS communications by replying STOP, but doing so may affect our ability to send time-sensitive service updates.

We do not sell or share your mobile number or SMS consent data with third parties for their own independent marketing purposes.

6. Cookies, analytics, advertising, and similar technologies

We may use cookies, pixels, analytics tools, session tracking, advertising platforms, and similar technologies to operate the website, understand visitor behavior, improve performance, measure marketing campaigns, and support remarketing or advertising.

These tools may collect information such as browser type, device type, IP address, pages visited, referral source, timestamps, and site interaction data. Where available, you may control cookies through your browser settings or platform-level controls. Disabling cookies may affect some website functionality.

7. How we share information

We do not sell personal information for monetary consideration.

We may share information with service providers, vendors, contractors, and platforms that help us operate the business and provide services. These may include providers for:

• Website hosting and development
• Booking and database systems
• Calendar and scheduling tools
• Payment processing
• Email, phone, and SMS communication
• CRM and workflow automation
• Analytics and advertising measurement
• File delivery, galleries, or production references
• Accounting, legal, tax, insurance, and administrative support
• Production staff, assistants, stylists, technicians, or other contractors involved in fulfilling a booking

We may also disclose information when required by law, to enforce our terms, to protect rights and safety, to prevent fraud or abuse, or in connection with a business transfer, merger, acquisition, or reorganization.

8. Client files, references, and production materials

If you submit briefs, moodboards, reference images, shot lists, brand materials, participant details, or other production materials, we may use them to plan and deliver the requested services.

Do not submit confidential, sensitive, proprietary, or restricted materials unless they are necessary for the booking and you are authorized to share them.

9. Data retention

We retain information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, enforce agreements, comply with legal or tax obligations, and improve our operations. Retention periods may vary depending on the type of information and the reason it was collected.

10. Data security

We use reasonable administrative, technical, and organizational measures to protect information. However, no website, payment system, database, email system, or online transmission is completely secure. We cannot guarantee absolute security.

11. Your choices

You may contact us to request access, correction, or deletion of certain personal information, subject to legal, tax, contractual, operational, and security limitations.

You may opt out of marketing emails by using the unsubscribe link where provided. Even if you opt out of marketing communications, we may still send transactional or service-related messages related to active inquiries, bookings, payments, or legal obligations.

12. Third-party websites and services

Our website may link to third-party websites, maps, payment pages, calendar tools, social platforms, or service providers. We are not responsible for the privacy practices, content, or security of third-party websites or services.

13. Children's privacy

Our services are intended for adults and business clients. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

15. Contact

For privacy questions or requests, contact:

Match Production LLC
545 8th Ave #2110, New York, NY 10018
hello@match-production.com

Use of our services is also governed by our Terms & Conditions.